Terms of Service

Saveoury · Version 2.0 · Effective 23 October 2026

1. About Saveoury and These Terms

1.1 Who We Are

Saveoury is operated by Elevate Labs PTY LTD (ACN 703 177 002, ABN 20 703 177 002), trading as Saveoury, based in Victoria, Australia.

In these Terms, "Saveoury", "we", "us" and "our" refer to Elevate Labs PTY LTD.

1.2 Acceptance of Terms

By creating an account and using Saveoury, you agree to these Terms of Service and our Privacy Policy. If you don't agree, please don't use the app.

1.3 Not Affiliated with Retailers

Saveoury is an independent service. We are not affiliated with, endorsed by, or sponsored by Coles, Woolworths or ALDI. Product names, images, logos and prices displayed in the app belong to their respective retailers.

2. Description of Service

Saveoury is a mobile app that:

• Lets you create shopping lists and compare grocery prices across Australian supermarkets (Coles, Woolworths, ALDI)
• Shows price history and tracks savings
• Allows you to share lists with family and friends
• Sends price alerts when items on your watchlist go on sale (2 products on a Basic account, up to 20 on a Premium account)

Pricing data: We source prices from third-party data providers and public sources. While we strive for accuracy, prices may change without notice. Always verify prices at checkout.

Availability: Saveoury is currently available in Australia only.

3. Account Registration

• You must be at least 18 years old to use Saveoury
• You must sign up with a valid email address, or with a Google, Apple or Facebook account
• You are responsible for keeping your password and sign-in accounts secure
• One account per person - don't create multiple accounts to abuse free trials or limits
• You're responsible for all activity under your account

4. Acceptable Use

You may:

• Use Saveoury for personal, non-commercial grocery shopping
• Share lists with family and friends
• Export your data

You may NOT:

• Use automated tools (bots, scrapers) to access the service
• Reverse engineer, decompile, or attempt to extract the source code
• Abuse our APIs or spam our feedback system
• Share your account credentials with others
• Use the app for commercial purposes (e.g., reselling price data) without permission
• Harass, abuse, or spam other users
• Circumvent Basic account limits or Premium restrictions

5. Basic and Premium Accounts

5.1 Basic Account (Free)

With a Basic account you can:

• Create up to 2 shopping lists
• Search products and compare prices
• Track savings
• Watch up to 2 products and get a price alert for each
• Accept invitations to join up to 2 shared lists created by Premium users (you cannot share your own lists on a Basic account)

Each shared list can have up to 4 collaborators including the owner.

5.2 Premium Account (Paid Subscription)

With a Premium account you get:

• Unlimited shopping lists
• Share your lists with family and friends (up to 4 collaborators on each list), and join any number of lists shared with you
• Price alerts on up to 20 products (instead of 2)
• Price insight badges, such as "lowest in 90 days" and "historically cheapest"

5.3 Free Trial

Premium subscriptions include a 14-day free trial. You won't be charged until the trial ends. One trial per Apple or Google account - you can't redeem multiple trials by creating new Saveoury accounts.

We will send you a reminder 2 days before your trial ends to let you know you're about to be charged. Cancel before then to avoid charges.

6. Payments and Refunds

6.1 Pricing

Premium subscription pricing:

• Monthly: $3.99 AUD per month
• Annual: $34.99 AUD per year

Prices include GST where applicable. Prices may change, but existing subscribers will be notified before any price increase takes effect.

6.2 Promotional Pricing

We may offer promotional pricing from time to time (for example, $2.99/month for 3 or 6 months). Promotional periods are shown in the app when you subscribe. When a promotional period ends, your subscription will renew at the standard price ($3.99/month or $34.99/year). We will send you a reminder 2 days before the promotional period ends.

6.3 Payment Processing

Payments are processed by Apple App Store or Google Play. We never see or store your credit card details.

Subscriptions auto-renew unless cancelled. You can cancel anytime in your Apple App Store or Google Play account settings.

6.4 Refunds

Refunds are handled by Apple or Google according to their policies. We cannot process refunds directly. Contact Apple or Google support.

If you cancel your subscription, you keep premium features until the end of the billing period you've already paid for. There are no pro-rated refunds.

6.5 Payment Failures

If a subscription renewal payment fails, you will lose Premium access immediately. We will send you a notification. Update your payment method in the App Store or Google Play and resubscribe to restore Premium features.

7. Data Accuracy and Disclaimers

• Price accuracy: We do our best to show current prices, but retailers may change prices without notice. Prices shown in the app are estimates. Always verify prices at checkout.
• Product availability: Just because a product appears in the app doesn't mean it's in stock at your local store
• Special offers: Specials shown in the app may have conditions (e.g., loyalty cards, minimum purchase) not displayed in the app
• Savings calculations: Savings are estimates based on comparing prices across stores. Your actual savings depend on where you shop
• Third-party data: We rely on third-party data providers for product information and pricing. We are not responsible for errors or omissions in third-party data

8. Intellectual Property

• The Saveoury app, logo, and content (excluding third-party product data) are owned by Elevate Labs PTY LTD
• You retain ownership of your shopping lists and personal data
• Product names, images, logos and prices belong to their respective retailers
• You may not use retailer logos or trademarks without their permission

9. Termination

9.1 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms
• Abuse the service (spam, automated access, etc.)
• Engage in fraudulent activity
• Create multiple accounts to abuse trials or limits

9.2 Termination by You

You can delete your account anytime from Settings → Privacy & data → Delete account. Your account data is removed immediately when you delete in the app, or within 30 days of a verified request sent by email. A few limited records are kept - see section 6.2 of our Privacy Policy.

Important: Deleting your account does not cancel a Premium subscription. Cancel it in your Apple App Store or Google Play settings first, or you will continue to be billed.

10. Changes to Service

We may:

• Add, modify, or remove features
• Change pricing for premium subscriptions (with notice to existing subscribers)
• Discontinue the service (with reasonable notice)

11. Limitation of Liability

To the maximum extent permitted by law:

• Saveoury is provided "as is" without warranties of any kind
• We are not liable for incorrect prices, missing data, or savings estimates
• We are not responsible for issues caused by third-party services (Coles, Woolworths, ALDI, Apple, Google, Meta, data providers)
• Our total liability to you is limited to the amount you paid for the service in the last 12 months (if any)

Consumer guarantees: Nothing in these terms excludes or limits rights you have under Australian Consumer Law that cannot be excluded or limited. For major failures with a paid service, you are entitled to a refund. For other failures, you are entitled to compensation for any reasonably foreseeable loss or damage.

12. Administrative Access

Authorised Saveoury staff and administrators may access accounts for support, debugging, and service improvement purposes. Administrative access is logged and subject to our internal privacy and security policies.

13. Disputes and Governing Law

• These Terms are governed by the laws of Victoria, Australia
• Disputes will be resolved in Victorian courts
• Before legal action, please contact us at support@saveoury.net - we'll try to resolve it informally

14. Changes to These Terms

We may update these Terms from time to time. When we do:

• The "Effective" date at the top will change
• For material changes, you'll see an in-app notification
• Continued use of the app after changes take effect means you accept the updated Terms

Previous versions are archived and available on request.

15. Contact

Questions about these Terms?

• Business name: Saveoury
• Legal entity: Elevate Labs PTY LTD (ACN 703 177 002, ABN 20 703 177 002)
• Email: support@saveoury.net
• In-app: Settings → Help & feedback